bmb69 takes the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and protected, who it may be shared with, and what rights you hold as a registered player on the bmb69 platform.
1.1 bmb69 is an international online betting and casino platform serving English-preference players across Indonesia. We are committed to protecting the privacy of every individual who registers an Account, accesses the platform as a guest, or contacts us through any support channel.
1.2 This Privacy Policy sets out in clear, plain language the categories of personal data bmb69 collects, the purposes for which that data is used, the circumstances in which it may be disclosed to third parties, and the rights that players based in Indonesia are entitled to exercise in relation to their personal information.
1.3 By registering a bmb69 Account or otherwise using the bmb69 platform, you acknowledge that you have read this Privacy Policy and consent to the collection, processing, and use of your personal data in the manner described herein. If you do not agree with any part of this policy, you should not register an Account or continue using the platform.
1.4 bmb69 processes personal data in a manner consistent with internationally recognised data-protection principles — including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity — as reflected in this policy.
2.1 For the purposes of this Privacy Policy, the data controller — the entity that determines the purposes and means of processing your personal data — is bmb69, operating the platform at bmb69.org.
2.2 If you have any questions about how bmb69 handles your personal data, or wish to exercise any of the rights described in Section 11, please contact our Data Protection team at:
3.1 bmb69 collects personal data only to the extent necessary for the delivery of our services and compliance with applicable legal obligations. The categories of data we collect are set out in the table below.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP or passport number | Account registration, KYC age and identity verification, fraud prevention |
| Contact Data | Email address, residential address in Indonesia (city, province), phone number (if provided) | Account communication, support correspondence, withdrawal verification |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet identifiers (OVO, GoPay, DANA, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Payment processing, withdrawal verification, anti-money-laundering checks |
| Technical Data | IP address, device type and OS, browser type and version, session timestamps, referring URL | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Service personalisation, responsible gaming monitoring, product improvement |
| Communications Data | Support chat and email transcripts, survey responses, complaint records | Customer service delivery, dispute resolution, regulatory compliance |
| KYC Documents | Scanned or photographed copies of KTP, passport, or SIM submitted during verification | Age and identity verification, regulatory compliance, fraud prevention |
4.1 bmb69 collects personal data through the following channels:
Data you provide directly to bmb69 when you:
Data collected automatically when you access and interact with the bmb69 platform:
In limited circumstances, bmb69 may receive data about you from trusted third-party sources, including:
5.1 bmb69 uses the personal data it collects solely for the purposes listed below. We do not use your data for any purpose incompatible with those stated at the time of collection.
6.1 bmb69 relies on the following legal bases when processing your personal data:
7.1 bmb69 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes under any circumstances.
7.2 bmb69 may share your personal data with the following categories of trusted third parties, strictly for the purposes described:
7.3 All third-party service providers engaged by bmb69 are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was disclosed and require them to implement appropriate technical and organisational security measures.
8.1 The bmb69 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. Cookies are small text files stored in your browser that allow bmb69's servers to recognise your device across sessions.
8.2 bmb69 uses the following categories of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, session management, security tokens, fraud prevention. Cannot be disabled without breaking core platform functionality. | Session / up to 24 hours |
| Functional | Remembering your language preference, last-visited game category, and responsible gaming settings. | Up to 90 days |
| Analytical | Aggregated, anonymised data on page performance, error rates, and feature usage — used internally to improve the platform. No individual player is identified. | Up to 12 months |
| Marketing | Tracking referral source and campaign attribution to measure the effectiveness of bmb69's promotional activities. Used only where you have consented to marketing communications. | Up to 30 days |
8.3 You may control or disable non-essential cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair or entirely prevent your ability to log in and use the bmb69 platform.
9.1 bmb69 retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal or regulatory obligations. The following retention guidelines apply:
9.2 When personal data is no longer required, bmb69 will securely delete or anonymise it in accordance with industry-standard data disposal procedures.
10.1 bmb69 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:
10.2 Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or interests, bmb69 will notify affected players by email to their registered address as promptly as practicable and will take immediate steps to contain and investigate the incident.
11.1 As a player on the bmb69 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact bmb69 at [email protected] with the subject line "Data Rights Request" and include your registered email address and Account username for identity verification.
11.2 bmb69 will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is particularly complex or numerous, bmb69 may extend this period by a further thirty days, with prior written notice to the requesting player.
11.3 Please note that certain rights — particularly the right to erasure — may be limited where bmb69 is required to retain data to comply with legal obligations, such as AML record-keeping requirements or to defend against a legal claim.
12.1 The bmb69 platform is strictly intended for adults aged 21 years and over. bmb69 does not knowingly collect, process, or retain personal data from any individual under the age of 21.
12.2 If bmb69 discovers or is notified that personal data has been collected from a person under 21, the associated Account will be immediately and permanently closed, all data relating to that individual will be securely deleted (subject to any mandatory legal retention obligations), and any funds in the Account will be handled in accordance with our Terms & Conditions.
12.3 If you have reason to believe that a minor has registered on the bmb69 platform or that personal data belonging to a minor is being processed by bmb69, please contact us immediately at [email protected].
13.1 The bmb69 platform may contain references or links to third-party websites, game providers, or payment services. This Privacy Policy applies solely to data collected and processed by bmb69 itself. bmb69 is not responsible for the privacy practices, data handling, or content of any third-party website or service accessed via the bmb69 platform.
13.2 We encourage you to review the privacy policy of any third-party service before providing your personal data to that service. The presence of a reference to a third-party provider on the bmb69 platform does not constitute an endorsement of that provider's privacy practices.
14.1 bmb69 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, bmb69 will:
14.2 Your continued use of the bmb69 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the platform and may request Account closure by contacting [email protected].
15.1 For any privacy-related questions, data rights requests, or concerns about how bmb69 handles your personal information, please contact our support team using the details below:
15.2 For matters related to responsible gaming, self-exclusion, or account closure, please visit our Responsible Gaming page where dedicated tools and guidance are available.
Six principles that guide every data-handling decision at bmb69.
Every byte of data transmitted between your device and bmb69's servers travels through a 256-bit SSL-encrypted channel — the same standard trusted by international banks and major e-commerce platforms worldwide. Your credentials, KYC documents, and financial data are protected in transit at all times.
Personal data stored on bmb69's servers — including identity documents and bank account identifiers — is encrypted at rest using AES-256 encryption. Access to stored data is restricted on a strict need-to-know basis, with mandatory two-factor authentication for all administrative access.
bmb69 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes under any circumstances. Data shared with service partners — such as payment processors and KYC providers — is governed by strict contractual data-processing agreements.
Promotional emails and bonus notifications from bmb69 are sent only where you have actively opted in. You can withdraw that consent at any time — either through the unsubscribe link in any marketing email or by contacting our support team — with immediate effect and no impact on your Account or Services.
Players hold clear, enforceable rights over their personal data — including access, rectification, erasure, portability, and the right to object to processing. bmb69 commits to responding to all data rights requests within thirty (30) calendar days of receipt, with no charge to the requesting player.
bmb69 retains your personal data only for as long as genuinely necessary — whether to operate your Account, meet legal obligations, or resolve disputes. When data is no longer required, it is securely and permanently deleted using industry-standard disposal procedures, not archived indefinitely.
Our support team is available around the clock to address any privacy concern, process a data rights request, or help you manage your bmb69 Account settings. You can also explore our FAQ for quick answers, or head straight to the platform — all transactions secured in IDR, all data protected to international standards. 21+ only.